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When you signup to our affiliate program, we receive some personally identifiable information about you such as your email address, first name and last name. This is the information which you add in the signup form for joining our affiliate program.
So, what we do with your information?
Simply put, we do not share or rent your personal information to third parties for spamming you. However, we may share your personal information with third parties when we use their services. This includes PayPal, MailChimp and Klaviyo. MailChimp and Klaviyo are email services. We may store your email address in our emails list and can send you periodic emails about our products, new releases, promotions and anything else that can help you with your affiliate marketing. You can unsubscribe from these emails anytime.
Terms & Conditions
These Terms and Conditions (the "Affiliate Agreement") govern the Affiliate Program that is made available by luxya.sg, "we" or "us"). These Terms and Conditions represent the whole agreement and understanding between luxya.sg and the individual or entity who participates in the Affiliate Program (the "Affiliate", or "you").
Please read this agreement carefully as it represents a legally binding agreement between you and luxya.sg. By submitting your application and by your use of the Affiliate Program, you agree to comply with all of the terms and conditions set out in this Affiliate Agreement. luxya.sg may terminate your Affiliate Account at any time, with or without notice, for conduct that is in breach of this Affiliate Agreement, for conduct that luxya.sg believes is harmful to its business, or for conduct where the use of the Affiliate Program is harmful to any other party.
2. Referral Tracking
luxya.sg will provide the Affiliate (you) with specific Referral Links to link products, pages and other marketing content to luxya.sg. Affilo.io (which is a referral tracking software) will track users who have visited these Referral Links using cookies which expire after 365 days. Only users who make a purchase while the cookie is active will be considered referrals of the Affiliate and recorded as such in the Affiliate Dashboard.
The Affiliate is not authorized to modify or alter the Referral Links or the cookies in any way. Affilo.io and luxya.sg is not responsible for any tracking or reporting errors that may result from any modifications to the Referral Link or the cookies.
3. Affiliate Fees and Payouts
We payout to our Affiliates on the 15th day of every calendar month.
A referral will become eligible for payout ("Eligible Referral") after the commission holding period of 7 passes if it meets all of these criteria:
The payment of the order is paid in full by the referred customer.
The referral's account remains active and in good standing.
The referral's account has not had any of its payments refunded, charged back or otherwise reversed.
The Affiliate is entitled to receive a one-time payment of 15% of the total order value (excluding shipping and taxes) in SGD for each active Eligible Referral that is recorded in the Affiliate Dashboard. All eligible referrals are payed out collectively on the 15th day of every calendar month.
All Affiliate Fee payments will be payable in SGD only, except as otherwise determined by luxya.sg in its sole discretion. Payment will be made through PayPal to the email address specified by the Affiliate in the Affiliate Dashboard. The Affiliate is responsible for providing luxya.sg with the full and accurate details that are required to remit the Affiliate Commission, and is solely responsible for any delays in payment resulting from its failure to do so.
Referrals will become void, and any unpaid Affiliate Commissions will be forfeited, after 12 calendar months.
In the event of any activity deemed suspicious by luxya.sg, luxya.sg may delay the payment of Affiliate Commissions to verify the relevant transactions. luxya.sg reserves the right to recalculate, void, or disqualify any referrals or Affiliate Commission in the event of any fraudulent, deceptive or otherwise illegal activity.
luxya.sg hereby grants the Affiliate a non-exclusive, non-transferable, limited license to use the luxya.sg logos, advertisements and banners for the sole purpose of promoting our service within the context of the Affiliate Program. This license will expire upon termination of the Affiliate's participation in the Affiliate Program.
The Affiliate may only display advertisements that contain luxya.sg's logos or service marks in good taste. The Affiliate may not use luxya.sg's logos or service marks in a manner that, in luxya.sg's sole discretion, portrays luxya.sg in negative light.
We may provide the Affiliate with marketing material but the Affiliate will be solely responsible for its own marketing activities. All marketing activities must be professional and in full compliance with all applicable laws.
luxya.sg may, without prior notice, require the Affiliate to remove or modify any advertisements in luxya.sg's sole discretion.
The Affiliate may terminate the Affiliate's participation in the Affiliate Program with immediate effect by giving luxya.sg a written notice of termination. The notice must be sent through the messaging system of the affiliate marketing software Affilo.io.
luxya.sg reserves the right to terminate the Affiliate's participation in the Affiliate Program at any time for conduct that is in material breach of this Affiliate Agreement or for conduct that luxya.sg, in its sole discretion, deems to be harmful to its business or any third party.
Upon termination, the Affiliate will lose access to its Affiliate Dashboard and will forfeit all potential or unpaid Affiliate Fees.
6. Relationship of Parties
luxya.sg, Affilo.io and the Affiliate are independent contractors. Nothing in this Affiliate Agreement will create any partnership, employment, representative, agency, or joint venture relationship between the parties. The Affiliate has no authority to act on luxya.sg's or Affilo.io's behalf.
7. Limitation of Liability
The Affiliate Program is provided on an "as is" and "as available" basis and the use of the Affiliate Program is at the Affiliate's own risk. luxya.sg and Affilo.io make no representations or warranties, either expressed or implied, with respect to the Affiliate Program, or any service or information provided through the Affiliate Program.
luxya.sg and Affilo.io is not responsible for any damages, injury or economic loss arising from the use of Affiliate Program. Should any part of the Affiliate Program cause damage or inconvenience to the Affiliate or anyone claiming through the Affiliate, the Affiliate assumes responsibility and the entire cost for them.
The Affiliate will indemnify and hold harmless luxya.sg and Affilo.io, their directors, officers, employees, agents, subsidiaries, and third parties from and against any losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonable related expenses, legal fees, costs of investigation) arising out of or relating to the Affiliate's or any third party's operations or use of the Affiliate Program.
luxya.sg may, in its sole discretion, change or modify this Affiliate Agreement at any time, with or without notice. Such changes or modifications shall be made effective for all Affiliates upon posting of the modified Affiliate Agreement.. The Affiliate is responsible for reading this document from time to time to ensure that its use of the Affiliate Program remains in compliance with this Affiliate Agreement. The Terms and Conditions of the Affiliate Program are also available to read in Affiliate Dashboard.
If any modification is unacceptable to the Affiliate, its sole recourse shall be to terminate this Affiliate Agreement. The Affiliate's continued participation in the Affiliate Program will constitute binding acceptance of such modifications.
The Affiliate warrants and represents that it is over the age of 18 and is qualified to enter into this Affiliate Agreement.
The Affiliate warrants and represents that its actions and its participation in the Affiliate Program is in compliance with all applicable laws, rules, regulations, and any requirements of governmental authority at all times. luxya.sg and Affilo.io reserve the right to terminate the Affiliate's participation in the Affiliate Program if luxya.sg and/or Affilo.io determines, in their sole discretion, that the Affiliate's actions or its participation in the Affiliate Program is in violation of any laws, rules, regulations, or any requirements of governmental authority.
This Affiliate Agreement constitutes the entire understanding between luxya.sg, Affilo.io and the Affiliate. This Affiliate Agreement supersedes any other contracts or understandings between the parties hereto and neither party shall be bound by any statements or representations that are not embodied in this Agreement.